General terms
Conditions of Use
Article 1: Appropriateness

These conditions of use are applicable to every agreement between Svillily and the opposing party.
The conditions of use are applicable on every use of the website www.svillily.com and in all other cases where has been done a purchase from Svillily Trading.
Svillily Trading is entitled to make justifications to these conditions.
These new conditions are applicable from the moment they are published onto the website.

Article 2: Quotations

1. Quotations by Svillily Trading made by e-mail, newsletters or on the website are valid from the moment they are published. Typing mistakes prohibited.
2.The agreement on quotations stands by written notification by Svillily trading through e-mail.
3. The prices on the website are in Euro
4. The minimum order quantity is 75€ exclusive VAT and Shipment.

Article 3: Deliverance

1. Delivery will be arranged by a transportation company arranged by the client. If no transport is arranged, the goods will be shipped with TNT or De Post for customers account according to the actual shipment fee's of TNT or De Post. Orders with an amount over 100€ will always be shipped insured. Client that wish to choose for a cheaper shipment without insurance, this is possible but at clients own risk. Svillily can not be held responsible for misstakes, damages or any other problems that can arrise during shipments.
2. The opposing party is tied to accept the goods at the moment where these according the sales agreement are offered.
3. If for whatever reason the opposing party is not capable of receiving the merchandise, all storage and insurance costs are for opposing party's account.

Article 4: Delivery

1. Svillily trading tries to deliver as fast as possible. Normally goods are shipped wihin 24h after receiving payment.
2. However these period within which an order must be carried out is not binding. Only written complaints about delivery terms will be accepted

Article 5: Partial Deliveries
1. Svillily trading is allowed to split up orders. You will receive an invoice for every partial order.

Article 6: legal responsibility and liability

Since Svillily trading is not the manufacturor of delivered goods, Svillily can not be held reliable for damages caused by any of the delivered goods.
In case of damage caused by delivered goods Svillily will identify company names of manufacturors/importers after receiving a written request for any of this information.
Svillily trading can not be held reliable for any use or wrong use of their products and for damages caused by this. At all times liabilty of Svillily is limited to the invoice value.
Article 7: Reservation of property

1. The by Svillily delivered goods remain property of svillily until the opposing party has closed all commitments to Svillily, this includes all cost of the recovery, legal fees and others as mentioned in article 8 of these terms.
2. The goods supplied by Svillily and are falling under point 1 of the reservation of property, can only be sold to third persons within the framework of ordinary commercial activities. The opposing party is not authorized to pledge, to burden or to put any other rights onto the goods.
3. If the opposing party is not making the appropriate commitments or there is any suspicion about these commitments, Svillily is authorized to claim the goods from the opposing part or third persons appointed by the opposing party. The opposing part is obliged to provide all collaboration to Svillily.
4. The counterpart is obliged on request of Svillily to insure the goods falling under the reservation of propert against fire, water, theft or other possible causes and to hand over the insurrance policy to Svillily for inspection.
5. As long as delivered goods are underneath the reservation of property of Svillily, Svillily is authorized to check upon the goods, and the counterpart authorizes svillily access to the goods. Article 8: Prices and payments

1. Facturation is based upon the agreed price, packing and shipment cost.
2. Payment has to be done within thirty days after delivery.
3. After expiration of the payment term the counterpart is in offence without any formal notice.
4. if the opposing party remains in default, all reasonable costs to cash in will be charged to the counterpart.
This will be 15% for the first 1000€-2000€, 10% for 2000€-4000€, 8% 4000€-20000€ and 5% 20000€- over
Article 9: Ending of sales agreement

The demands of Svillily trading to there counterpart are immediately claimable in following cases:
- If after making up a sales agreement circumstances pointing to the fact the counterpart can not make his commitments or there is a reasonable doubt that the counterpart can not make this commitments.
- If there was asked by svillily to the counterpart to give an insurance regarding sales en this insuranve is not given or insufficient.
- In case of liquidation or failure of the counterpart
In these cases Svillily is capable of suspending or adjourning the agreement, these facts will not prohibit the right of svillily to claim an indemnity.

Article 10:

1. If Svillily trading is temporarely unable to comply with his obligatios due to supremacy, these obligations will be suspended.
2. Supremacies stand for circumstances were Svillily is unable to perform due to 3rd pary causes like strikes, unforseen stagnation with subcontractors regarding materials or services, natural causes like storms, extreme heat or cold, ...
3. If supramcies as mentioned in this article takes longer then a period of 2 months, both parties are able to end the agreement without being able to receive any compensation for lost damages.
4. If Svillily has already completed a part of the agreement, then svilliy is justified to claim the finished part and is the counterpart obliged to pay the invoice for this partial contract.

Article 11: Complaints

1.The counterpart has to examine to bought products at receivement and check the quality and quantity.
2.The counterpart has to file written complaints by mail or e-mail within 24h after receiving the goods. After this term the right for complaints will lapse. On used goods there will be no ccaptance of the complaints.
3.If there are any complaints even within the timelimit, there is no right for the counterpart to stop his obligationts to Svillily regarding payments, receivement of planned orders until decided otherwise by Svillily. Depending on the kind of complaints Svillily will redirect the counterpary to the manufacturor of the goods.
4.Retournation of orders are impossible without written complaints to Svillily Trading, after confirmation and approval of Svillily trading goods can be accepted.

Article 12: Redirections

This website may contain redirections to other websites. This can be done by example by buttons, hyperlinks, images, banners. Svillily can not be held reliable for the contents of these websites.

Article 13: Intellectual right of property:

1. The (intellecual property) rights regarding the websites, includes the rights on texts, pictures, layout, databases and other moving or non-moving graphical designs, formats, software, brands, domainnames lay at Svillily trading, his licensies, factories of the products or others not relied to Svillily trading.
2. You can not distribute any of these parts to third persons or make any copies unless by download to a single computer and or printing of a single hardcopy 3. You are not allowed to make any changes or to the delivered products unless the product manual specifies this is necessary or by written agreement by Svillily trading. 4. You can not make any hyperlinks to this website unless this has informative purposes. Any other purpose, included a commercial purpose is forbidden.

Article 14: Others

1. Any modifications of to these conditions of use can only made by a written agreement. To these modifications can be obtained no rights regarding later justional disagreements.
2. Svillily tradings administartion counts, unless proved otherwise, as evidence regarding orders, questions and inquiries.
3. You admit that electronic communication can be used as an evidence.
4. If any of these conditions of use will be not accepted, all others will be remained and there will be made a replacement for this article where upon the rights and obligations of the new clauses wil be made as close as possible to the originals. Article 15: Dispute settlement

Any disputes settlements will be made at the court of Antwerp and will be according to the Belgian Law.

www.svillily.com - www.svillily.eu - www.svillily.nl - www.svillily.be - www.svilly.co.uk - www.svillily.net
Kloosterstraat - 2990 Wuustwezel - Belgium - VAT-id: BE0508411345 - HR: 0508411345